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Continental BestDrive Retail Operations Manager in Birmingham, Alabama

BestDrive Retail Operations Manager

Birmingham, AL


Job Description

BestDrive, a wholly-owned subsidiary of Continental, is the top choice among commercial trucking fleets for our high quality products and exceptional service. BestDrive specializes in providing fleet customers with innovative tire solutions.

Since our founding in 2012, we have opened 32 locations throughout the United States and continue to rapidly expand our footprint throughout the country.

The Operations Manager is responsible for running a BestDrive retail location. The Operations Manager will direct the day-­to-­day operations of the location, develop strategies to improve customer service, drive sales, increase profitability and grow the business. This individual is the main contact at the location and is responsible for store operational and people management requirements.

The Operations Manager is responsible for working with their sales team to engage area fleets and tire users to promoting new tires, retreads and tire services. Essentially you will be running a small business with a solid company and brand behind you. You will supervise and direct your team; making operational and staffing decisions while ensuring top-tier service.

Management & Operations

• Oversee daily store operations, supervise employees and manage inventory

• Managing all location staff functions in order to provide exceptional customer service while maintaining the financial integrity of the Company.

• Obtain annual/monthly sales and production objectives to ensure profitability.

• Responsible for protecting assets within your area of responsibility, including, but not limited to: inventory, accounts receivable, trucks, and equipment, with the ultimate goal of reducing operating costs.

• Develop successful sales plans to grow profitability

• Recruit, train, develop and motivate your employees

• Learn and work through the existing business operating system for billing of above sales channels

• Maintain an acceptable profit margin

• Maintains staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.

• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including commercial tires and wheels, standing, bending, and squatting

• Manage all safety, health and environmental processes by conducting safety huddles, leading by safety first, and reporting and sending all required paperwork for any injuries and accidents to management.

• Ensure compliance with all local, state, and federal laws


• Solicit commercial truck tire accounts in the store location and surrounding areas

• Responsible for the sale of new truck tires, retreads and services

• Maintain current accounts with regular sales calls and follow up to accounts

Job Requirements

• Valid Driver’s license

• HS diploma or equivalent

• 5+ years experience in the tire industry

• Experience managing and leading people and/or projects

• Must be able to work in a results oriented, fast paced environment as part of a team

• Good oral and written communication ability

• Must be able to occasionally lift 100 lbs

• Must be able to occasionally push/pull 150 lbs

Job Type


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About Continental

The Business Area Tires offers the perfect tires for a wide range of different applications - from cars, trucks and buses to special vehicles, bicycles and motorcycles. Through continuous investment in Research & Development, Continental makes a major contribution to safe, cost-effective and ecologically efficient mobility. The portfolio of the Business Area Tires includes services for the tire trade and for fleet applications, as well as digital management systems for tires.

Job Category

General Management


United States



EEO Statement

EEO / AA / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to or contact US Recruiting at 248.393.5566. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.