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Continental Customer Service Engineer in Liuzhou, China

Customer Service Engineer



Job Description

Job Description:

1.Responsible as a technical expert for the initial customer contact and the combined processing concerning 0-km issues and if applicable for warranty field returns.

  1. Additionally supports the BUs / plants regarding sorting/flash actions, pre-analysis of return parts and activities also in the launch phase to minimize costs and quality issues.

  2. Lead initial contact for customer complaints, coordinates actions, pre-analysis, parts registration at customer side

  3. Responsible for BUs business with customer and Internal organization.

Job Requirements

Job Requirements:

  1. Bachelor Degree in Engineering or similar knowledge or commensurate specific relevant combination of education and experience.

  2. Professional experience in 3 years in Automotive

  3. Industry thereof at quality management, project management or product development

  4. Experience in the automotive engineering.

Job Type


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Automotive Cross Divisional Functions