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Continental Customer Service Representetive for OE Tire (Part-time) in Shinagawa, Japan

Customer Service Representetive for OE Tire (Part-time)



Job Description

The primary responsibilities of the position are:

• Logistics responsible and interface to Original Equipment Manufacturers (OEM) in Japan for Passenger & Light Truck Tires (PLT) products

• Manage logistic topics for sample and mass production tire product delivery to different customer plants based on customer demand in coordination with production plant and warehouses.

• Creation of forecast based on customer input and regular update in relevant systems

• Rolling monitoring of demand changes. Coordination of necessary production plan adaptions

• Control and steer inventory levels in plant warehouse and in consignment warehouses

• Responsible for the replenishment plan to the consignment warehouse

• Receive and confirm customer call offs / orders

• Coordinate with traffic for the delivery schedule (including the third-party logistic service provider)

• Transportation monitoring: delivery to customers

• Coordinate the customer returns

• Create the billing in system and prepare the invoice list

• Continuous improvement of internal and planning processes with customer

• Customer visits when necessary

• This is a part-time job (appx.20hours/week)

Job Requirements

• Academic degree in business or related with specialization in logistics

• Preferably minimum 1-3 years of work experience in logistics or supply chain management

• Good level of English language required in addition to Japanese.

• Good communication skills in international surrounding

• Excellent organizational skills, able to work independently and in a team

• Intermediate level MS Office required, and basic SAP R3 is preferable.

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About Continental

The Business Area Tires offers the perfect tires for a wide range of different applications - from cars, trucks and buses to special vehicles, bicycles and motorcycles. Through continuous investment in Research & Development, Continental makes a major contribution to safe, cost-effective and ecologically efficient mobility. The portfolio of the Business Area Tires includes services for the tire trade and for fleet applications, as well as digital management systems for tires.

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