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Continental Payment Applications Associate in Philippines

Payment Applications Associate


Job Description

The Payment Applications Associate is responsible for applying customer remittance data to clear open receivables, resolving remittance exceptions that the banks were unable to apply, and verifying that at all posted cash matches the bank deposits. The Payment Applications Associate position reports to the Accounts Receivable Team Lead. There are no people reporting to this position.

Job Requirements

▪ Reconcile all bank transmissions of lockbox/bank data daily to ensure all bank accounts are balanced to zero

▪ Provide a defined reason for the out of balance condition

▪ Downloading / Uploading of Bank Statement (BS) to know if there are incoming payments or deposits from customers that needs to be processed. BS summarizes deposits and other credits and checks and other debits. ▪ Process Lockbox and identify payments not automatically captured by the system

▪ Set up residuals according to the Residual Short Text Description Guide

▪ Print remit detail of the bank’s remittance exceptions and resolve payment application issues.

▪ Apply and record “unapplied cash” to customer accounts. ▪ Retrieve remittance information from the address, move it the appropriate customer folder, and apply to open receivables when the payment is received. • Retrieve EFT, ACH, wire remittance information received and input and process remittances against customer accounts and invoices. • Check and Monitor NSFs and refunds and coordinate this to the collector assigned • Process and post of intercompany payments

  • Processing of Legg Payments

▪ Audit back up of residual set up by Payment Application Associates to ensure accuracy and completeness in the absence of Accounts Receivable Team Lead

▪ Forward documentation and data on unidentified deductions and overpays to the appropriate collector for resolution

▪ Forward audited residual back up and documentation to Residual Team ▪ Prepare debit and credit memos as necessary to resolve tax exceptions and submit for approval ▪ Maintenance of AR Mailbox ▪ Invoice Releasing

▪ Month End Clearing Balance Report (FS10 screenshots of AR GLs) ▪ Cash Flow Report Preparation (AU and EU Market only)

▪ Prepare and send daily cash receipt reports

▪ Debit Credit Report Processing (NAR only)

▪ Run YRSI for any possible offsets (NAR only)

▪ Process Offset and Write Off Request sent to Offset Mailbox/Market

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